Solutions
Service Centres

How it works

Customer self-scan or dealer Autoscan upon check-in

Concierge service providers scan vehicle with mobile app

Benefits

Easy, quick inspections turn the lease return experience into a lease renewal experience

Enable quick trade appraisals and grading

Offer remote diagnosis

Improve customer service experience and part / labour extensions with transparent high resolution images


Learn more about Ravin AI’s inspection solution for Toyota service centers

In partnership with Toyota service centers, Ravin has introduced a set of plug-and-play AI tools to assist with visual inspections and communications alongside existing management systems.

Ravin's automated solution for Toyota vehicle inspections blends seamlessly into any service center's daily operations. It leverages sets of standard CCTV cameras at the entrance gate, to automatically register the vehicle and its physical condition. No installation of dedicated software or sophisticated hardware is required.

Images, and any issues documented on the Ravin tools, can be exported onto existing service management systems and used for future reference. Ravin assists in providing more evidence of required repairs, available via text / WhatsApp. The AI helps mechanics to simply show an issue to the camera, and the AI picks the best possible images. This goes automatically into a report that the customer service rep can share with the customer.

Benefits for Toyota Service Centres and Their Customers

Ravin AI’s vehicle inspection solution for Toyota service centers is a convenient and efficient way to get your service center’s cars inspected and documented. With Ravin’s remote inspection app, customers can scan the vehicle themselves at check-in, or a Toyota service provider can do it for them.

Once the Toyota vehicle is scanned, Ravin’s automated vehicle inspection solution provides the service center with a full report including high-resolution images of what needs to be fixed. The report also includes an estimate of how much time and money it will take to fix everything on the list.

Ravin’s vehicle inspection products make car servicing faster and more transparent. By clearly documenting the condition of the vehicle when it is delivered and returned, Ravin’s AI software brings trust and transparency to the service and maintenance process. And when customers receive multiple crisp images, clearly illustrating the work that needs to be done, they are happy to approve it and are satisfied to see the same images afterward. 

Case Studies

"With Ravin self check-in and remote mechanic reporting we can gain higher customer satisfaction and supplemental work approvals"

Franchise Service centre

Read article
01/02

Case Studies

"With Ravin self check-in and remote mechanic reporting we can gain higher customer satisfaction and supplemental work approvals"

Franchise Service centre

Read article
01/01